This not-for-profit website, entirely run by volunteers, is for you and your family to give their views and opinions about services they have received from public, private and retail organisations, and make this wealth of experience publicly accessible on the web in a way that can improve these services.

The idea is that your small donation of experience will benefit lots of people in many different ways. As participants in our Council of Elders you will be able to track the progress of our projects, in the first place focusing on developing an Older People's Food Charter. You are free to suggest ideas for further projects by using the Comments system in any topic area.

Feedback is provided to those people and organisations who need to see this information and can and should respond to the issues raised. We will ask you to tell us in what parts of the UK you live by giving us your Postcode, but neither this nor any other information which could identify you will be published or passed to other bodies.